Issue a tenant statement

Start: the lease, Statement tab Result: an issued statement, and interest for the period made final.

Before you send

Check the interest. Issuing the statement is what crystallises it. See adjust or waive interest if it needs changing - afterwards you cannot.

The statement also needs the period’s invoice to be approved already. If it is not, approve it on the Invoices tab first (or with Approve Invoice on the Statement tab).

Settle any drafts in the period. A draft dated on or before the period end stops the statement being sent. The Statement tab lists them: approve each one, delete it, or — for an ad-hoc charge or credit note — move it to the next statement.

Steps

1. Open the lease and go to its Statement tab.
2. Choose the period.
3. Check the preview - charges, payments, interest, balance. With Include drafts ticked, drafts are folded in and marked so you can see the statement as it will be; untick it to see exactly what the tenant would receive.
4. Settle any drafts listed above the statement.
5. Send it.

Sending is the moment the interest becomes binding. This is the one irreversible step in the monthly cycle, and it is deliberate: the tenant receiving the figure is what makes it final.

Reissuing

Issuing it again later produces a new document rather than altering the old one, so the copy the tenant received in March still matches your copy in September.