Guarantors

The person or company standing surety for a tenant's obligations. Attached to a lease, not to a tenant.

A guarantor stands surety for a tenant’s obligations under a lease. A parent for a student, a company for a relocating employee, a director for their own business.

Attached to the lease, not the tenant

A guarantor is recorded against a lease, not against a person.

That is deliberate, and it reflects how surety actually works: a parent may stand surety for their child’s first flat and not for the one they take three years later. Attaching the guarantee to the tenant would silently carry it forward into an agreement nobody guaranteed.

One lease can have more than one guarantor, and one person can stand surety on several leases.

An owner can be a guarantor

Nothing stops the person standing surety being an owner in your system already — a parent who owns a unit with you and stands surety for their child elsewhere.

Where that happens the person keeps their existing role. They are an owner who is also standing surety; they do not become a different kind of record.

The same applies to a tenant standing surety on someone else’s lease. The guarantee is a relationship between a person and a lease, so it does not disturb what that person already is.

What is recorded

The guarantor’s identity and contact details, and — where the guarantor is a company or trust — its registered name, registration number and signatory, the same five fields an owner or tenant entity carries.

What it does not do

Recording a guarantor does not change the billing. Invoices still go to the tenant, and the balance stays on the lease. The guarantee is a record of who else is liable if the tenant does not pay; it is not an instruction to bill somebody else.

Bulk import does not cover guarantors. Owners and tenants can be imported from a spreadsheet; guarantors are added individually. The Guarantors area deliberately has no Import button rather than one that half-works.

Related

  • LeasesThe agreement tying a tenant to a unit for a period, at a rent. It is what billing actually runs from.
  • TenantsA tenant is a person or company renting a unit. The tenant record outlives any one lease, and several tenants can share one.
  • OwnersAn owner holds one or more units and receives what they earn, less costs. The owner view is a roll-up of the units beneath it.