Prospect Privacy Notice

This prospect privacy notice explains how Domi Vera uses your information when we email you, once, to ask whether you would like to receive an overview of our property-management software. It covers that request only. Our general Privacy Policy covers our website, our customers and our platform.

1 Who is contacting you

DOMI VERA, trading as Domi Vera, is responsible for the prospect information described here. Our registration number is 2026/151747/07 and our public business address is 98 Oldenland Street, Somerset West, Western Cape, 7130.

Email: steyn.vanniekerk@domivera.co.za
Telephone: 076 314 9773

Formal legal notices may be sent to legal@domivera.co.za or by post to the address above.

2 Information and its source

We hold the recipient name, professional role, business name and business contact details relevant to our enquiry, together with the source and date of our research and records of requests, replies and communication preferences. Your permission-request email identifies the company website or other source from which the contact details were obtained.

A publicly listed email address is not permission to receive marketing. That is why we ask first.

3 Why we contact you once

We use this information to assess whether a permitted permission request may be made, make that request once where allowed, record your answer and respect any refusal. If you agree, we use the relevant contact details to send the specific email you authorised. We do not add you to a recurring mailing list merely because you reply or request a demonstration.

If you do not reply, we will not send the overview and we will not ask again.

4 Your choice

Providing an answer is voluntary. Declining, ignoring this request or withdrawing consent does not affect your ability to enquire about or use Domi Vera. We will not send the proposed overview without an affirmative response covering it. If you decline or withdraw, we record that preference and stop the affected marketing.

Silence, an automatic reply, opening a link (including this notice) or a failure to unsubscribe is not consent.

5 What permission covers

The request covers one email introducing Domi Vera property-management software, including selected relevant features and an optional invitation to a demonstration. It covers email only, not telephone calls, WhatsApp messages, SMS, recurring newsletters or marketing by other businesses. A request to arrange a demonstration allows us to respond to that request; it does not authorise unrelated marketing.

6 Who receives information and where it is processed

Access is restricted to authorised Domi Vera personnel and the service providers needed for the stated purpose:

Provider	What it does for this outreach	Where
Google (Gmail and Google Workspace)	Sends and stores our permission requests and your replies, and holds our record of requests and replies	Outside South Africa
ImprovMX	Receives email sent to @domivera.co.za addresses and forwards it to our mailbox	Outside South Africa
Amazon Web Services (AWS)	Hosts this website and our no-contact register	Cape Town, South Africa

We use these providers because they are bound by agreements and data-protection laws that give protection substantially similar to POPIA, as section 72 of POPIA requires. We may disclose information where required or permitted by law. We do not sell this prospect information.

7 How long we keep it

If you do not reply, or you agree and we have sent the overview, we delete your prospect record within 12 months of our last contact with you, unless you have become a customer or asked us to stay in touch.

If you decline or withdraw, we delete your prospect record and keep only the minimum necessary refusal or withdrawal evidence in our no-contact register: a one-way code made from your email address (not the address itself), the date, and whether you used the online form or told us directly. We keep it for as long as needed to make sure we never contact you again, and to meet applicable legal requirements. A deletion request is assessed against any lawful need to retain that limited evidence; it is not used as a reason to restore someone to a mailing list.

8 Saying no or stopping

To decline or withdraw marketing permission, use the unsubscribe link in our email and press the Unsubscribe button, or enter your email address at www.domivera.co.za/un-subscribe. Your address is added to our no-contact register straight away, and you will not receive the overview or any further marketing from us. You can also reply “No” or “Stop” to steyn.vanniekerk@domivera.co.za, or call us on 076 314 9773, and we will add your address for you.

Every outreach email is checked against the register before it is sent, and our email system refuses to send to an address on it. Opening a link does not unsubscribe you by itself, because email security systems open links automatically; pressing the button does.

9 Your rights

You may request confirmation of whether we hold information about you, access to it, its correction or deletion where applicable, object to relevant processing, withdraw consent, and complain to the Information Regulator. Send requests to steyn.vanniekerk@domivera.co.za.

We verify identity or authority proportionately before disclosing personal information. Please do not send identity documents by ordinary email unless we have agreed a secure, necessary verification process with you.

10 Complaints and more information

You may complain to the Information Regulator of South Africa at inforegulator.org.za or through its online eServices portal. We would appreciate the chance to deal with your concern first.

Our general Privacy Policy explains how we handle personal information in our other activities.